Return Policy

Willow Hill Soap Company will gladly exchange products as long as they are unused, undamaged, and in their original manufactured condition.


Online Returns: If you would like to exchange your products, please include a note with your order number and exchange details inside your package.

Returns can be mailed to:
Willow Hill Soap Company
24 Park Street
Canton, NC 28716

*Please note that return postage fees are the responsibility of the customer.


In-Store Returns: If you would like to make an exchange in-store, please bring unused and undamaged products along with receipt into the store. We will gladly exchange your item for another item(s) of equal or lesser value.